Record · zendesk.com
92 customer service statistics you need to know in 2026
zendesk.com · 16 April 2026 · 11 min read
A post on zendesk.com, published 16 April 2026, is cited by 2 distinct blogs to date (corpus.blog, measured 15 October 2026).
A record is what was published and who pointed at it. The text of the post is not shown here: read it at the source, or at its Wayback capture.
2blogs citing
| Period | Blogs | Links |
|---|---|---|
| All time | 2 | 2 |
| Last 90 days | 0 | 0 |
| Last 30 days | 0 | 0 |
| Last 7 days | 0 | 0 |
| First cited | 4 Jun 2024 |
|---|---|
| Latest citation | 6 Mar 2026 |
| Words blogs link it with | 2 |
| External links | 31 |
| Length | 2,349 |
Words blogs link it with
The words blogs link this page with, by how many different blogs use them.
- 60% of consumers base their purchasing decisions on the level of service they expect to receive1 blog
- customers will recommend1 blog
Cited by 2 blogs in 2 posts
One row per blog, the most recently citing first. Each shows the blog's newest citing post; open a row for the others.
Blog
Newest citing post
Date
WP Engine Blog1 post
What to Look for in a White-Label Hosting Partner
linked as “60% of consumers base their purchasing decisions on the level of service they expect to receive”
Read at wpengine.com (opens in a new tab)6 Mar 2026
textexpander.com1 post
Why Customer Service Is Important: 3 Key Reasons
linked as “customers will recommend”
Read at textexpander.com (opens in a new tab)4 Jun 2024
Links from this post
Link
Host
https://www.forrester.com/report/the-us-customer-experience-index-rankings-2024/RES181020 Who cites this page
forrester.com
zendesk.de
https://www.deloittedigital.com/us/en/insights/research/personalizing-growth.html?id=us:2el:3dp:wsjspon:awa:WSJCMO:2022:WSJFY23 Who cites this page
deloittedigital.com
https://ascend2.com/wp-content/uploads/2022/08/Data-Driven-Marketing-Survey-Summary-Report-220829.pdf Who cites this page
ascend2.com
zendesk.de
https://www.mckinsey.com/capabilities/operations/our-insights/where-is-customer-care-in-2024 Who cites this page
mckinsey.com
https://www.gartner.com/en/newsroom/press-releases/gartner-says-most-customer-experience-programs-are-not-deliverin Who cites this page
gartner.com
https://www.zendesk.de/blog/quality-assurance/wem/customer-service-quality-assurance/ Who cites this page
zendesk.de
nvidia.com
Elsewhere on zendesk.com (6)
cxtrends.zendesk.com
zendesk.com
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