Skip to content
corpus.blog
Sign in Claim your blog
Record · blog.hubspot.com

50 Customer Retention Statistics to Know

blog.hubspot.com · 8 May 2025 · 9 min read

A post on blog.hubspot.com, published 8 May 2025, is cited by 2 distinct blogs to date (corpus.blog, measured 12 October 2026).

A record is what was published and who pointed at it. The text of the post is not shown here: read it at the source, or at its Wayback capture.

Read at blog.hubspot.com (opens in a new tab) Wayback capture (opens in a new tab)

2blogs citing

Citing blogs and links by period
Period Blogs Links
All time22
Last 90 days00
Last 30 days00
Last 7 days00
Figures for this page
First cited9 Sept 2025
Latest citation29 Dec 2025
Words blogs link it with2
External links43
Length1,931

Words blogs link it with

The words blogs link this page with, by how many different blogs use them.

  • 96%1 blog
  • hubspot1 blog

Cited by 2 blogs in 2 posts

One row per blog, the most recently citing first. Each shows the blog's newest citing post; open a row for the others.

Blog
Newest citing post
Date
demandsage.com1 post
Customer Retention Statistics 2026 (New Industry Data & Reports)

linked as “Hubspot”

Read at demandsage.com (opens in a new tab)
29 Dec 2025
keywordseverywhere.com1 post
74+ Customer Retention Stats That Will Boost Your Business [2025]

linked as “96%”

Read at keywordseverywhere.com (opens in a new tab)
9 Sept 2025

Links from this post

Link
Host
https://www.sweetwater.com Who cites this page
sweetwater.com
https://customergauge.com/blog/average-customer-retention-rate-by-industry
customergauge.com
https://surveysparrow.com/blog/heres-something-didnt-know-average-customer-retention-rate-industry/ Who cites this page
surveysparrow.com
https://offers.hubspot.com/state-of-customer-service?hubs_signup-url=blog.hubspot.com%2Fservice%2Fcustomer-loyalty-trends&hubs_signup-cta=HubSpot%20research&hubs_post=blog.hubspot.com%2Fservice%2Fcustomer-loyalty-trends&hubs_post-cta=HubSpot%20research
offers.hubspot.com
https://www.semrush.com/blog/customer-retention-stats/ Read at semrush.com (opens in a new tab)
semrush.com
https://www.subscriptionflow.com/2022/11/customer-retention-statistics-for-2022/
subscriptionflow.com
https://ivend.com/survey-report-2019/
ivend.com
https://www.yieldify.com/blog/ecommerce-personalization-trends-after-covid-19/
yieldify.com
https://www.redpointglobal.com/press-releases/74-percent-of-consumers-believe-brand-loyalty-is-about-feeling-understood-and-valued-not-discounts-and-loyalty-perks/
redpointglobal.com
https://www.mckinsey.com/~/media/McKinsey/Industries/Retail/Our%20Insights/Perspectives%20on%20retail%20and%20consumer%20goods%20Number%208/Perspectives-on-Retail-and-Consumer-Goods_Issue-8.pdf
mckinsey.com
https://learn.parsely.com/rs/314-EBB-255/images/Parse.ly-Content-Matters-Report-2022.pdf
learn.parsely.com
https://dc-docs.dcatalog.com/Bond-Brand-Loyalty/TLR-2021/ea224c14-999b-404d-9ec9-c2bd8a2ffab3/TLR2021_ExecutiveSummary_USA.pdf?v=16351975111190.2676058934113973
dc-docs.dcatalog.com
https://home.kpmg/xx/en/home/insights/2019/11/customer-loyalty-survey.html
home.kpmg
https://www.forbes.com/sites/shephyken/2021/08/29/customers-will-pay-more-for-this/?sh=d211c3e16c68 Who cites this page
forbes.com
https://trust.bizjournals.com/blog/your-most-powerful-competitive-advantage-is-customer-retention
trust.bizjournals.com
https://www.edelman.com/sites/g/files/aatuss191/files/2019-07/2019_edelman_trust_barometer_special_report_in_brands_we_trust.pdf
edelman.com
https://info.microsoft.com/rs/157-GQE-382/images/EN-CNTNT-Report-DynService-2017-global-state-customer-service-en-au.pdf Who cites this page
info.microsoft.com
https://www.forbes.com/sites/insights-treasuredata/2020/03/10/7-steps-for-creating-an-ideal-customer-experience-strategy/?sh=608707631b62
forbes.com
https://inmoment.com/resource/2018-retail-cx-trends-report/
inmoment.com
https://www.pwc.com/us/en/services/consulting/library/consumer-intelligence-series/future-of-customer-experience.html Who cites this page
pwc.com
https://www.yotpo.com/blog/purchases-brand-loyalty/
yotpo.com
https://www.acquia.com/newsroom/press-releases/once-they-commit-us-consumers-are-loyal-life-says-acquia-survey Who cites this page
acquia.com
https://inmoment.com/blog/earning-and-destroying-customer-loyalty-retail-cx-trends-you-need-to-know/%20(2018,%20InMoment
inmoment.com
https://www.emarketer.com/chart/227948/us-loyalty-program-members-by-demographic-nov-2018-of-respondents-each-group Who cites this page
emarketer.com
https://www.mckinsey.com/capabilities/operations/our-insights/social-media-as-a-service-differentiator-how-to-win Read at mckinsey.com (opens in a new tab)
mckinsey.com
https://today.yougov.com/topics/technology/articles-reports/2021/08/11/how-do-data-leaks-affect-customer-loyalty Who cites this page
today.yougov.com
https://neilpatel.com/blog/retaining-customers/
neilpatel.com
How to Reduce SaaS Churn and Improve Retention Read at baremetrics.com (opens in a new tab)
baremetrics.com
https://cogitocorp.com/blog/consumers-perception-of-the-service-experience/
cogitocorp.com
https://www.redpointglobal.com/resources/harris-poll/
redpointglobal.com
https://metrigy.com/factors-influencing-strong-cx-spending-in-2023/
metrigy.com
https://success.qualtrics.com/rs/542-FMF-412/images/ROI%20of%20customer%20experience%202020.pdf
success.qualtrics.com
Was ist Customer Experience (CX)? Definition und Beispiele Read at zendesk.com (opens in a new tab)
zendesk.com
https://hiverhq.com/blog/consumer-expectations-customer-service-2020-research-report Who cites this page
hiverhq.com
https://www.gartner.com/en/customer-service-support/insights/customer-loyalty Who cites this page
gartner.com
https://www.klarna.com/assets/sites/3/2019/11/14080024/6310-KLA-Re-thinking-Returns_DD1-28.02.191.pdf Who cites this page
klarna.com
https://www.proprofssurvey.com/blog/customer-retention-statistics/
proprofssurvey.com
https://cdncom.cfigroup.com/wp-content/uploads/CFI-contact-center-satisfaction-index-2019.pdf
cdncom.cfigroup.com
https://www.pwc.com/us/en/advisory-services/publications/consumer-intelligence-series/pwc-consumer-intelligence-series-customer-experience.pdf Who cites this page
pwc.com
https://www.gartner.com/en/marketing/insights/articles/key-findings-from-the-gartner-customer-experience-survey Who cites this page
gartner.com
https://www.superoffice.com/blog/customer-experience-statistics/ Who cites this page
superoffice.com
https://www.statista.com/statistics/815599/causes-of-customer-service-frustration-us/ Who cites this page
statista.com
https://cta-redirect.hubspot.com/cta/redirect/53/48408caf-9dab-4f51-81c5-1be472518198
cta-redirect.hubspot.com
Elsewhere on blog.hubspot.com (5)

Something wrong here? Report a problem