Record · twilio.com
AI-powered agents for contact center in Australia: containment quality, not deflection
Twilio Blog · 28 September 2026 · 9 min read
A post on twilio.com, published 28 September 2026, has not been cited by any blog yet (corpus.blog, measured 14 October 2026).
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0blogs citing
| Period | Blogs | Links |
|---|---|---|
| All time | 0 | 0 |
| Last 90 days | 0 | 0 |
| Last 30 days | 0 | 0 |
| Last 7 days | 0 | 0 |
| Words blogs link it with | 0 |
|---|---|
| External links | 14 |
| Length | 2,034 |
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Links from this post
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https://www.abc.net.au/news/2025-08-21/cba-backtracks-on-ai-job-cuts-as-chatbot-lifts-call-volumes/105679492 Who cites this page
abc.net.au
https://www.researchgate.net/publication/378429883_Evaluating_OpenAI's_Whisper_ASR_Performance_analysis_across_diverse_accents_and_speaker_traits Who cites this page
researchgate.net
https://www.salesforce.com/au/news/stories/state-of-service-ai-agents-edition-2026/ Who cites this page
salesforce.com
https://cfotech.com.au/story/australia-leads-in-trusted-ai-service-investment-salesforce Who cites this page
cfotech.com.au
treasury.gov.au
https://ia.acs.org.au/article/2025/cba-replaces-90-support-staff-with-ai-chatbot Who cites this page
ia.acs.org.au
https://www.fsunion.org.au/win-cba-backflips-on-customer-service-job-cuts-admits-they-got-it-wrong/ Who cites this page
fsunion.org.au
ia.acs.org.au
https://pubs.aip.org/asa/jel/article/4/2/025206/3267247/Evaluating-OpenAI-s-Whisper-ASR-Performance Who cites this page
pubs.aip.org
https://www.gtlaw.com.au/insights/ai-and-the-australian-consumer-law-governments-final-report-finds-framework-fit-for-purpose Who cites this page
gtlaw.com.au
Elsewhere on twilio.com (6)
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customers.twilio.com
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