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Pluralistic: A tale of three customer service chatbots (12 Nov 2025)

Pluralistic · published 12 November 2025

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Read the post at pluralistic.net Wayback capture
2blogs citing
First cited
24 Nov 2025
Most recent
17 Feb 2026
Rank this month
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Links from this post
36
Words captured
2,633

Cited by

Blog
In the post
Date
(car nil)
Web Chatbots should Just be Assistive Technologies Read at the source ↗
17 Feb 2026
pythonbynight.com
Massively Against AI Read at the source ↗
24 Nov 2025

Links from this post

Link
Host
https://pluralistic.net/2025/11/12/sorry-to-bother-you/
pluralistic.net
https://en.wikipedia.org/wiki/The_Unaccountability_Machine
en.wikipedia.org
https://commons.wikimedia.org/wiki/File:HAL9000.svg
commons.wikimedia.org
https://creativecommons.org/licenses/by/3.0/deed.en
creativecommons.org
https://www.cochrane.org/evidence/CD008650_green-tea-weight-loss-and-weight-maintenance-overweight-or-obese-adults
cochrane.org
Pluralistic: Which jobs can be replaced with AI? (06 Aug 2025) Read at the source ↗
pluralistic.net
https://www.theatlantic.com/ideas/archive/2025/06/customer-service-sludge/683340/
theatlantic.com
https://www.cia.gov/static/5c875f3ec660e092cf893f60b4a288df/SimpleSabotage.pdf
cia.gov
https://99percentinvisible.org/episode/644-your-call-is-important-to-us/
99percentinvisible.org
https://pluralistic.net/2024/01/25/today-in-tabs/
pluralistic.net
https://byte.tsundoku.io/
byte.tsundoku.io
https://www.garbageday.email/p/a-more-buttoned-up-version-of-garbage-day
garbageday.email
https://gizmodo.com/metas-ai-ambitions-appear-to-be-in-a-tailspin-2000683782
gizmodo.com
https://www.publishersweekly.com/pw/by-topic/industry-news/book-deals/article/99040-book-deals-week-of-november-10-2025.html
publishersweekly.com
https://www.vaildaily.com/news/sony-halts-production-of-music-cds-with-copy-protection-scheme/
vaildaily.com
https://web.archive.org/web/20101111201035/https://wewontfly.com/
web.archive.org
https://www.techdirt.com/2015/11/11/doj-has-blocked-everyone-executive-branch-reading-senates-torture-report/
techdirt.com
Republicans would let car dealers continue racist practices undeterred Read at the source ↗
mathbabe.org
https://arstechnica.com/tech-policy/2015/11/the-snoopers-charter-would-devastate-computer-security-research-in-the-uk/
arstechnica.com
https://pluralistic.net/2020/11/11/omnishambles/
pluralistic.net
https://pluralistic.net/2024/11/11/rip-jane-mcalevey/
pluralistic.net
https://www.hayfestival.com/c-203-hay-festival-after-hours.aspx
hayfestival.com
https://www.oii.ox.ac.uk/news-events/events/enshittification-and-extraction-the-internet-sucks-now/
oii.ox.ac.uk
https://www.barbican.org.uk/whats-on/2025/event/cory-doctorow-with-sarah-wynn-williams
barbican.org.uk
https://dice.fm/partner/tickets/event/oen5rr-downstream-irl-aaron-bastani-in-conversation-with-cory-doctorow-17th-nov-earth-london-tickets
dice.fm
https://www.eventbrite.co.uk/e/in-conversation-enshittification-tickets-1785553983029
eventbrite.co.uk
https://www.crowdcast.io/@bclibraries-present
crowdcast.io
https://www.ocadu.ca/events-and-exhibitions/jailbreaking-canada
ocadu.ca
https://libraryfoundationsd.org/events/doctorow
libraryfoundationsd.org
https://www.eventbrite.com/e/neuroscience-ai-and-society-cory-doctorow-tickets-1735371255139
eventbrite.com
https://rjjulia.com/event/2025-12-08/cory-doctorow-enshittification
rjjulia.com
https://www.youtube.com/watch?v=F8JuXDfDtBY
youtube.com
https://www.whoshallrule.com/p/enshittification-and-how-to-fight
whoshallrule.com
https://www.writersvoice.net/2025/11/cory-doctorow-on-big-techs-enshittification-bill-mckibben-on-solar-hope-for-the-planet/
writersvoice.net
https://www.youtube.com/watch?v=Tz71pIWbFyc
youtube.com
https://www.youtube.com/watch?v=I8l1uSb0LZg
youtube.com