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How the Apple Store Lost Its Luster

Michael Tsai · published 14 May 2019

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oliviagallucci.com

Mach-O Anatomy on Michael Tsai’s blog Read at the source ↗

3 Sept 2025

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https://www.bloomberg.com/news/articles/2019-05-07/apple-store-locations-reviews-show-customer-service-in-decline

bloomberg.com

https://news.ycombinator.com/item?id=19848968

news.ycombinator.com

https://pxlnv.com/linklog/apple-store-decline/

pxlnv.com

https://twitter.com/markgurman/status/1125961032604585984

twitter.com

https://www.macrumors.com/2019/05/07/employees-frustrations-apple-retail/

macrumors.com

https://www.macrumors.com/roundup/apple-music/

macrumors.com

https://www.macrumors.com/guide/apple-tv-plus/

macrumors.com

https://twitter.com/alexgjohnson/status/1128081498131849216

twitter.com

Daring Fireball 2018 Apple Report Card Read at the source ↗

Apple Retail Employees Aggressively Pushing iPhone Upgrades Read at the source ↗

Interview With Ron Johnson Read at the source ↗

My Today at Apple Experience Read at the source ↗

Apple Stores Suffer From Customer Complaints, Long Wait Time Read at the source ↗

Angela Ahrendts’s Plan for Apple Retail Read at the source ↗

https://www.bloomberg.com/news/articles/2019-05-24/ahrendts-says-revamp-of-apple-stores-was-mission-accomplished

bloomberg.com