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2017

Why your business will probably commit suicide one dayoriginal ↗
5 Feb 2017
Is it you or is it the team?original ↗
29 Jan 2017
So farewell, Barack Obamaoriginal ↗
22 Jan 2017
What’s your ‘DQ’?original ↗
15 Jan 2017
Things improve if the consequences are real and personaloriginal ↗
8 Jan 2017
My top 12 books of 2016original ↗
5 Jan 2017
How many books will you read in 2017?original ↗
1 Jan 2017

2016

To succeed next year, look away from yourselforiginal ↗
25 Dec 2016
Societal failure looks like thisoriginal ↗
18 Dec 2016
The pleasure of just doing your job welloriginal ↗
11 Dec 2016
You can’t force employees to be happyoriginal ↗
4 Dec 2016
What lies behind consistently good customer service?original ↗
27 Nov 2016
What did the Trump ascendancy reveal?original ↗
20 Nov 2016
Here comes insurance disruptionoriginal ↗
13 Nov 2016
Universal basic income – could it actually work?original ↗
6 Nov 2016
Will we be paying people to do nothing?original ↗
30 Oct 2016
Nature is our mother, and we must honour heroriginal ↗
23 Oct 2016
Hey leader, where’s your rocket?original ↗
16 Oct 2016
You can’t resist an idea when its time comesoriginal ↗
9 Oct 2016
To understand human endeavour, understand Hubris and Nemesisoriginal ↗
2 Oct 2016
Banks, don’t waste a good crisisoriginal ↗
25 Sept 2016
Actually, I’ll wear brown shoes whenever I feel like itoriginal ↗
18 Sept 2016
Mark Zuckerberg passed through. So what?original ↗
11 Sept 2016
Why do we respond to customers like this?original ↗
4 Sept 2016
What our Marathon Man taught usoriginal ↗
28 Aug 2016
Are we heading towards a cashless society?original ↗
21 Aug 2016
Your show-off purchase is not your achievementoriginal ↗
14 Aug 2016
How to give and receive criticismoriginal ↗
7 Aug 2016
Get ready to reinvent yourself for a new economyoriginal ↗
31 Jul 2016
Will you have a job in the (near) future?original ↗
24 Jul 2016
A city that’s lost its neighbourlinessoriginal ↗
17 Jul 2016
Is your bank ready for the ‘new normal’?original ↗
10 Jul 2016
What did the United Kingdom just do?original ↗
3 Jul 2016
Humanity unites us; insanity divides usoriginal ↗
26 Jun 2016
Why the grass is always greener on the other sideoriginal ↗
19 Jun 2016
Beware of being imprisoned by your pastoriginal ↗
12 Jun 2016
Going the extra mile in customer care pays – bigoriginal ↗
5 Jun 2016
Peculiarly Kenyan occupations for your childrenoriginal ↗
29 May 2016
Protect your ‘madness’ – it may be your distinctionoriginal ↗
22 May 2016
What this club’s success means for everyone elseoriginal ↗
15 May 2016
If you want to fight evil, start with yourselforiginal ↗
8 May 2016
Arresting the evil that lurks within usoriginal ↗
1 May 2016
The things money can’t buyoriginal ↗
24 Apr 2016
What do corporate awards really signify?original ↗
17 Apr 2016
Life lessons from a happy porteroriginal ↗
10 Apr 2016
The insanity of high standardsoriginal ↗
3 Apr 2016
Lessons in longevity from a box of chocolatesoriginal ↗
27 Mar 2016
True transformation is slow, and it’s hardoriginal ↗
20 Mar 2016
Could we all calm down and focus on our own lives?original ↗
13 Mar 2016
Why do people start family businesses?original ↗
6 Mar 2016
TV wars: who wins, and why?original ↗
28 Feb 2016
The changing experience of the television consumeroriginal ↗
21 Feb 2016
Cartels must go, not Uberoriginal ↗
14 Feb 2016
We don’t need more ‘Superbosses’original ↗
7 Feb 2016
Are you a ‘dead sea?’original ↗
31 Jan 2016
Come and talk books with me at Prestige Bookshop this Saturdayoriginal ↗
26 Jan 2016
Where is everyone in Nairobi rushing to?original ↗
24 Jan 2016
Our obsession with the ‘secrets’ of examination successoriginal ↗
17 Jan 2016
How to read 50 books every yearoriginal ↗
10 Jan 2016
In 2016, please start to play BIGoriginal ↗
3 Jan 2016

2015

What is your calling?original ↗
27 Dec 2015
Snip. We just disconnected you.original ↗
20 Dec 2015
There’s a fraud going on in your organization right noworiginal ↗
13 Dec 2015
Let us pray, said Pope Francisoriginal ↗
6 Dec 2015
Click. There goes your customeroriginal ↗
29 Nov 2015
Waiting for Pope Francis, champion of the poororiginal ↗
22 Nov 2015
When vehicles start driving themselves – what happens next?original ↗
15 Nov 2015
What will self-driving cars do to your world?original ↗
8 Nov 2015
5 years on Twitter: some personal reflectionsoriginal ↗
1 Nov 2015
Where the ignorant clap for the immoraloriginal ↗
25 Oct 2015
Coming to terms with a digital futureoriginal ↗
18 Oct 2015
Three words that may ruin you one dayoriginal ↗
11 Oct 2015
CEO: how many “small” people does your company bully?original ↗
4 Oct 2015
Keep Left Unless Overtakingoriginal ↗
27 Sept 2015
A tale of two businessesoriginal ↗
20 Sept 2015
How to tell if a company is heading for troubleoriginal ↗
13 Sept 2015
What’s your “dead-horse” strategy?original ↗
6 Sept 2015
Leadership lessons from what the waitress told meoriginal ↗
30 Aug 2015
Watch out for the stories your brain spinsoriginal ↗
23 Aug 2015
There may be much more corporate distress to comeoriginal ↗
16 Aug 2015
So Obama came to Kenya. So what?original ↗
9 Aug 2015
Three observations from #ObamaInKenyaoriginal ↗
2 Aug 2015
Life’s too short to waste time on…original ↗
26 Jul 2015
More on leadership, according to Pope Francisoriginal ↗
19 Jul 2015
The Pope’s message on the diseases of leadershiporiginal ↗
12 Jul 2015
Where do you find good people?original ↗
5 Jul 2015
You want to charge a high price? Justify itoriginal ↗
28 Jun 2015
“Where are you calling from?”original ↗
21 Jun 2015
Jail the real criminals, not minor traffic offendersoriginal ↗
14 Jun 2015
We need to act now on Nairobi pollutionoriginal ↗
7 Jun 2015
Are you handling customers, or mishandling them?original ↗
31 May 2015
Innovation is all about connectionsoriginal ↗
24 May 2015
Why are we helpless? Because we learned to beoriginal ↗
17 May 2015
Service fails because people don’t care enoughoriginal ↗
10 May 2015
Xenophobia comes from small minds entertaining small thoughtsoriginal ↗
3 May 2015
What madness makes us clap for swindlers?original ↗
26 Apr 2015
A racist restaurant and the danger of the single storyoriginal ↗
19 Apr 2015
The one word no one is saying after the Garissa attackoriginal ↗
12 Apr 2015
Which of these were April Fool headlines?original ↗
5 Apr 2015
No, don’t cut the serviettes in halforiginal ↗
29 Mar 2015
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