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2020

Is your board stuck in yesterday’s successes?original ↗
8 Nov 2020
We are in a world where everyone needs high-speed internetoriginal ↗
1 Nov 2020
The two deadly viruses working with coronaoriginal ↗
25 Oct 2020
Why do big, successful businesses freeze?original ↗
18 Oct 2020
Is your product too useful to ignore?original ↗
11 Oct 2020
Which way for the university degree?original ↗
4 Oct 2020
If your business takes one in the face, get back up quicklyoriginal ↗
27 Sept 2020
The year I (re)discovered podcastsoriginal ↗
20 Sept 2020
Are you adding great accompaniments to your main offering?original ↗
13 Sept 2020
How the virus masked and unmasked usoriginal ↗
6 Sept 2020
The future of work is all about offering choicesoriginal ↗
30 Aug 2020
How good is your team? Here’s a different way of looking at itoriginal ↗
23 Aug 2020
How I travelled around the world in a pandemicoriginal ↗
16 Aug 2020
Talent isn’t what you have, it’s what you can dooriginal ↗
9 Aug 2020
It’s time to come out of fight-or-flight modeoriginal ↗
2 Aug 2020
Software is indeed eating the world. Will it eat yours?original ↗
26 Jul 2020
We are in this mess because of our assaults on natureoriginal ↗
19 Jul 2020
Where do you go to learn how to be successful in business?original ↗
12 Jul 2020
Meet a leader truly focused on othersoriginal ↗
5 Jul 2020
Be part of the big move from transactions to experiencesoriginal ↗
28 Jun 2020
My 900th column: notes from a pandemicoriginal ↗
21 Jun 2020
Use the pandemic to seek the best version of youoriginal ↗
14 Jun 2020
When bytes and pixels start doing the travellingoriginal ↗
7 Jun 2020
Businesses just got reminded of some old wisdomsoriginal ↗
31 May 2020
Why most of us didn’t see the pandemic comingoriginal ↗
24 May 2020
Remote working is here to stay, so learn how to do it properlyoriginal ↗
17 May 2020
Is your team working well from home?original ↗
10 May 2020
To be ready for the new normal, start working on these 3 thingsoriginal ↗
3 May 2020
Life after coronavirus begins noworiginal ↗
26 Apr 2020
Here comes the Low-Touch, High-Friction worldoriginal ↗
19 Apr 2020
Get ready for ‘uncomfortable innovation’original ↗
12 Apr 2020
This problem is everyone’s problemoriginal ↗
5 Apr 2020
Now more than ever: the steering wheel must connect to the tyresoriginal ↗
29 Mar 2020
This pandemic will expose the true character of leadersoriginal ↗
22 Mar 2020
Three reflections on the coronavirusoriginal ↗
15 Mar 2020
Respect those who listen, not those who blusteroriginal ↗
8 Mar 2020
Your calendar reveals who you areoriginal ↗
1 Mar 2020
Are you still answering the phone all day long?original ↗
23 Feb 2020
Try this for your business – no goals, no comparisonsoriginal ↗
16 Feb 2020
Radio cassette? What’s that?original ↗
9 Feb 2020
Focus on your three feet of influenceoriginal ↗
2 Feb 2020
Wisdom about human nature provides the digital edgeoriginal ↗
26 Jan 2020
How will you use your new superpower?original ↗
19 Jan 2020
Wait – did I read TOO many books last year?original ↗
12 Jan 2020
Do you shoulder blame, or dodge it?original ↗
5 Jan 2020

2019

Are you honouring your mother, or defacing her?original ↗
29 Dec 2019
My top books of 2019original ↗
24 Dec 2019
Those who lead for the few cause perpetual turmoiloriginal ↗
22 Dec 2019
My most-viewed columns of 2019original ↗
21 Dec 2019
Education needs a rebootoriginal ↗
15 Dec 2019
Welcome aboard the Education Express, kid…original ↗
8 Dec 2019
Are you working on anything that will outlast you?original ↗
1 Dec 2019
Are you stuck in a ‘BS’ job?original ↗
24 Nov 2019
How meaningful is the work you do?original ↗
17 Nov 2019
Will Uber run out of road?original ↗
10 Nov 2019
No, it’s not ‘just business.’original ↗
3 Nov 2019
Two words to carry around with youoriginal ↗
27 Oct 2019
Sending people home is not a badge of honouroriginal ↗
20 Oct 2019
Going beyond ‘Customer Service Week’original ↗
13 Oct 2019
To survive, lead the change – don’t deny itoriginal ↗
6 Oct 2019
Is your organization a slow puncture?original ↗
29 Sept 2019
To recognise yourself, look downoriginal ↗
22 Sept 2019
Why do people keep selecting bad leaders?original ↗
15 Sept 2019
Give your brain a little workout todayoriginal ↗
8 Sept 2019
Wake up, retailers. The writing’s on the wall.original ↗
1 Sept 2019
Who owns your data? Do you care?original ↗
25 Aug 2019
Institutions don’t educate you; you educate yourselforiginal ↗
18 Aug 2019
Technology fail? A human can rescue that…original ↗
11 Aug 2019
How many things do you take for granted?original ↗
4 Aug 2019
Is this Facebook’s ‘M-Pesa’ moment?original ↗
28 Jul 2019
Hammering your employees is self-defeatingoriginal ↗
21 Jul 2019
Many clouds, many thunderstormsoriginal ↗
14 Jul 2019
Don’t stay too long; it will end badlyoriginal ↗
7 Jul 2019
Knowing when to change your lifeoriginal ↗
30 Jun 2019
Is your organization doing stuff the exact same way?original ↗
23 Jun 2019
Who is paid NOT to understand?original ↗
16 Jun 2019
The tyranny of exams and gradesoriginal ↗
9 Jun 2019
How to say no. Nicelyoriginal ↗
2 Jun 2019
Embrace the Joy of Missing Outoriginal ↗
26 May 2019
In customer care, silence is not goldenoriginal ↗
19 May 2019
Are you still sitting on your wallet?original ↗
12 May 2019
Are your customers enthusiastic about giving you their time?original ↗
5 May 2019
I am here to compete for your attentionoriginal ↗
28 Apr 2019
So you sacked a manager. So what?original ↗
21 Apr 2019
So digital, so analogueoriginal ↗
14 Apr 2019
Are you a vanilla, chocolate and strawberry business?original ↗
7 Apr 2019
Who created the story your group believes?original ↗
31 Mar 2019
The fictions we create about ourselves can imprison usoriginal ↗
24 Mar 2019
The person you call ‘I’ may be a fictional characteroriginal ↗
17 Mar 2019
Just been promoted? Now stop dealing in excusesoriginal ↗
10 Mar 2019
Are you living your life in denial of your own death?original ↗
3 Mar 2019
How many unread emails do you have?original ↗
24 Feb 2019
Need to reinvent your traditional business? Be ready to do these three thingsoriginal ↗
17 Feb 2019
Are you engaged in a war with the 21st century?original ↗
10 Feb 2019
Be better than the person you were, not the person beside youoriginal ↗
3 Feb 2019
Small companies, here’s how you whack the big playersoriginal ↗
27 Jan 2019
Here’s to the mavericks who light up organizationsoriginal ↗
20 Jan 2019
Pay attention to the ingenuity technology is throwing uporiginal ↗
13 Jan 2019
In 2019, outread your competitorsoriginal ↗
6 Jan 2019

2018

Who’s waiting for your ‘funeral’?original ↗
30 Dec 2018
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