corpus.blog
41554 blogs · [ { "id": "01a087e1-baf9-71f9-8d17-4441cc6d4c54", "title": "It Doesn't Have to Be Resolved on This Call", "url": "https://sixteenventures.com/it-doesnt-have-to-be-resolved-on-this-call/", "published_at": "2026-08-24T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441cc8351c3", "title": "Active Listening Is a Filter, Not a Posture", "url": "https://sixteenventures.com/active-listening-is-a-filter/", "published_at": "2026-08-22T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441cd2c9220", "title": "Automating The First Touch Is A Category Error", "url": "https://sixteenventures.com/automating-the-first-touch/", "published_at": "2026-08-22T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441cd833d29", "title": "The Uncertain Yes", "url": "https://sixteenventures.com/the-uncertain-yes/", "published_at": "2026-08-22T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441ce5a8655", "title": "Why You're Stuck Downstream", "url": "https://sixteenventures.com/why-youre-stuck-downstream/", "published_at": "2026-08-22T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441ced3686a", "title": "You Have Never Been Your Own Customer", "url": "https://sixteenventures.com/you-have-never-been-your-own-customer/", "published_at": "2026-08-22T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441ceddbf44", "title": "Your Welcome Email Is A Requisition Form", "url": "https://sixteenventures.com/your-welcome-email-is-a-requisition-form/", "published_at": "2026-08-22T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441cf898c91", "title": "Where Your Customer Context Actually Lives", "url": "https://sixteenventures.com/where-your-customer-context-actually-lives/", "published_at": "2026-08-20T10:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d05a0e80", "title": "Automate the Work, Keep the Pace Human", "url": "https://sixteenventures.com/automate-the-work-keep-the-pace-human/", "published_at": "2026-08-20T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d0a2a422", "title": "Exposing Uncertainty Beats Finishing Onboarding", "url": "https://sixteenventures.com/exposing-uncertainty-beats-finishing-onboarding/", "published_at": "2026-08-19T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d17890d0", "title": "When Your Delivery Gets Good Enough to Make CS Look Optional", "url": "https://sixteenventures.com/good-delivery-makes-cs-look-optional/", "published_at": "2026-08-19T08:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d2548d55", "title": "They're Not Disengaged. They're Embarrassed.", "url": "https://sixteenventures.com/theyre-not-disengaged/", "published_at": "2026-08-07T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d2e392cd", "title": "Your Retention Number Might Be Measuring Your Calendar", "url": "https://sixteenventures.com/retention-number-measuring-your-calendar/", "published_at": "2026-08-06T10:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d3330de3", "title": "You Can't Qualify Against a Role That Doesn't Exist", "url": "https://sixteenventures.com/qualify-against-a-role-that-doesnt-exist/", "published_at": "2026-08-06T09:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d38aba81", "title": "The Confidence Question™", "url": "https://sixteenventures.com/the-confidence-question/", "published_at": "2026-08-06T08:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d432d2d8", "title": "AI Gave Everyone a Tool. Nobody Built a System.", "url": "https://sixteenventures.com/a-tool-for-everything-a-system-for-nothing/", "published_at": "2026-08-04T10:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d4831f81", "title": "When the AI Is Wrong and You Can't Stop It", "url": "https://sixteenventures.com/bring-proof-not-feelings/", "published_at": "2026-08-04T10:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d49dc65e", "title": "Your Agentic Workflow Learns. Only From Itself.", "url": "https://sixteenventures.com/fast-garbage-is-still-garbage/", "published_at": "2026-08-04T10:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d5382784", "title": "\"This Looks Like AI\" Is a Context Problem", "url": "https://sixteenventures.com/looks-like-ai-is-a-context-problem/", "published_at": "2026-08-04T10:00:00+00:00" }, { "id": "01a087e1-baf9-71f9-8d17-4441d5598e05", "title": "Slow Down to Speed Up: Three AI Traps in Customer Experience", "url": "https://sixteenventures.com/slow-down-to-speed-up/", "published_at": "2026-08-04T09:00:00+00:00" } ] posts Claim your blog
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sixteenventures.com

sixteenventures.com

2026

It Doesn't Have to Be Resolved on This Calloriginal ↗
24 Aug 2026
Active Listening Is a Filter, Not a Postureoriginal ↗
22 Aug 2026
Automating The First Touch Is A Category Errororiginal ↗
22 Aug 2026
The Uncertain Yesoriginal ↗
22 Aug 2026
Why You're Stuck Downstreamoriginal ↗
22 Aug 2026
You Have Never Been Your Own Customeroriginal ↗
22 Aug 2026
Your Welcome Email Is A Requisition Formoriginal ↗
22 Aug 2026
Where Your Customer Context Actually Livesoriginal ↗
20 Aug 2026
Automate the Work, Keep the Pace Humanoriginal ↗
20 Aug 2026
Exposing Uncertainty Beats Finishing Onboardingoriginal ↗
19 Aug 2026
When Your Delivery Gets Good Enough to Make CS Look Optionaloriginal ↗
19 Aug 2026
They're Not Disengaged. They're Embarrassed.original ↗
7 Aug 2026
Your Retention Number Might Be Measuring Your Calendaroriginal ↗
6 Aug 2026
You Can't Qualify Against a Role That Doesn't Existoriginal ↗
6 Aug 2026
The Confidence Question™original ↗
6 Aug 2026
AI Gave Everyone a Tool. Nobody Built a System.original ↗
4 Aug 2026
When the AI Is Wrong and You Can't Stop Itoriginal ↗
4 Aug 2026
Your Agentic Workflow Learns. Only From Itself.original ↗
4 Aug 2026
"This Looks Like AI" Is a Context Problemoriginal ↗
4 Aug 2026
Slow Down to Speed Up: Three AI Traps in Customer Experienceoriginal ↗
4 Aug 2026